Knackease.com is on a mission to connect the world’s recruiters and to allow them to be more productive and successful. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
Our registered users (“Members”) join as a Recruiter or as a job Aspirant and share their professional identities, engage with their network, view relevant content and posts to find professionals and career opportunities. Content and data on some of our Services is viewable to non-members (“Visitors”).
- Data We Collect
1.1 Data You Provide To Us : You provide data to create an account with us.
Registration : To create an account you need to provide data including your name, email address and/or mobile number, and a password. If you premium services, you will need to provide payment (e.g., debit card, credit card) and billing information.
You create your Knackease profile (a complete profile helps you get the most from our Services).
Profile : You have choices about the information on your profile, such as your education, work experience, skills, photo, city or area and endorsements.. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services, including helping recruiters and career opportunities find you and vice versa. It’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be publicly available.
Posting and Uploading : We collect personal data from you when you provide, post or upload it to our Services, such as when you fill out a form, (e.g., with demographic data or salary), respond to a survey, or submit a resume or fill out a job application on our Services.
You don’t have to post or upload personal data; though if you don’t, it may limit your ability to grow and engage with your network over our Services.
1.2 Data From Others : Others may post or write about you.
Content : You and others may write professional reviews, recommendations and give professional ratings to promote and recommend each other professionally.
Customers and partners may provide data to us.
Partners : We receive personal data (e.g., your job title and email address) about you when you use the services of our customers and partners, such as employers or prospective employers and applicant tracking systems providing us job application data.
Related Companies and Other Services.
1.3 Service Use : We log your visits and use of our Services. We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology, such as when you view or click on content (e.g., profiles) or ads (on or off our sites and apps), perform a search, share jobs and posts or apply for jobs. We use log-ins, device information and internet protocol (“IP”) addresses to identify you and log your use.
1.4 Your Device and Location : We receive data from your devices and networks, including location data.
When you visit or leave our Services, we receive the information about your network and device (e.g., IP address, proxy server, operating system, web browser and add-ons, device identifier and features, cookie IDs and/or ISP, or your mobile carrier). If you use our Services from a mobile or computer device, that device will send us data about your city and country (only) based on your settings. We do not collect your precise location in any way, until you mention it in your profile.
1.5 Messages : If you communicate through our Services, we learn about that.
We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you get a follow or job application request, we track whether you have acted on it and will send you reminders. We also use automatic scanning technology on messages to support and protect our site.
1.6 Sites and Services of Others
We get data when you visit sites that include our ads, or when you log-in to others’ services with your Knackease account.
We receive information about your visits and interaction with services provided by others when you log-in with Knackease or visit others’ services that include some of our plugins (such as “Apply with Knackease”) or our ads, or similar technologies
1.7 Other : We are improving our Services, which means we get new data and create new ways to use data.
- How We Use Your Data : We use your data to provide, support, personalize and develop our Services.
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalize our Services, including with the help of automated systems and inferences we make, so that our Services (including ads) can be more relevant and useful to you and others.
Our Services help you connect with others, find and be found for work and business opportunities and stay informed about recruitment and related services and offerings.
We use your data to authorize access to our Services and honor your settings.
Stay Connected : Our Services allow you to stay in touch and up to date with recruitment and other professional contacts. Subject to your and their settings, when you connect with other Members, you will be able to search each other in order to exchange professional opportunities.
We use data about you (such as your profile, or data provided through address book uploads or contents) to help others find your profile, suggest jobs and job aspirants or resume for you.
It is your choice whether to invite someone to our Services, send a request, or allow another Member to contact you. When you follow Recruiter or share a job application, your request will include your profile information (e.g., name, profile photo, job title, city).
Visitors have choices about how we use their data.
Stay Informed : Our Services allow you to stay informed about, recruitment and related events, services and offerings. Our Services also allow you to improve your professional network and create your professional brand as a professional. We use the data we have about you (e.g., data you provide, data we collect from your engagement with our Services and inferences we make from the data we have about you), to personalize our Services for you, such as by recommending or ranking relevant content and conversations on our Services. We also use the data we have about you to suggest skills you could add to your profile and skills that you might need to pursue your next opportunity. We will use this information to personalize content in your feed, suggest that you follow certain members on our site, or suggest related learning content to help you towards that new skill. We use your content, activity and other data, including your name and photo, to provide notices to your network and others. For example, subject to your settings, we may notify others that you have posted a job.
Our Services allow you to explore careers, evaluate opportunities, and seek out, and be found for, recruitment opportunities. Your profile can be found by those looking to hire (for a job or a specific task) or be hired by you. We will use your data to recommend jobs or mentees, show you and others relevant professional contacts (e.g., who work at a company, in an industry, function or location or have certain skills and connections). You can signal that you are interested in changing jobs and share information with recruiters. We will use your data to recommend jobs to you and you to recruiters. We may use automated systems to provide content and recommendations to help make our Services more relevant to our Members, Visitors and customers. Keeping your profile accurate and up-to-date may help you better connect to others and to opportunities through our Services.
Our Services allow you to search for recruiters, jobs, potential employees , customers, partners and others to do recruitment with. Our Services allow you to communicate with other Members as well.
2.2 Premium Services
Our premium Services help paying users to search for and contact Members through our Services, such as searching for and contacting job candidates, sales leads and co-workers, manage talent and promote content through social media.
We sell premium Services that provide our customers and subscribers with customized-search functionality and tools (including messaging and activity alerts) as part of our talent, marketing and sales solutions. Customers can export limited information from your profile, such as name, headline, current company, current title, and general location (e.g., Dublin), such as to manage sales leads or talent, unless you opt-out. Premium Services customers can store information they have about you in our premium Services, such as a resume or contact information. The data stored about you by these customers is subject to the policies of those customers.
We contact you and enable communications between Members. We offer settings to control what messages you receive and how often you receive some types of messages. Members can contact each other via send a message or contact us feature on the member page without disclosing contact information to each other.
We will contact you through email, mobile phone, notices posted on our websites or apps, messages to your Knackease inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use our Services, network updates, reminders, job suggestions and promotional messages from us and our partners. You may change your communication preferences at any time. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
We also enable communications between you and others through our Services, including for example invitations, and messages between members.
Info to Ad Providers
We do not share your personal data with any third-party advertisers or ad networks except for: (i) hashed IDs or device identifiers (to the extent they are personal data in some countries); (ii) with your separate permission (e.g., in a lead generation form) or (iii) data already visible to any users of the Services (e.g., profile). However, if you view or click on an ad on or off our Services, the ad provider will get a signal that someone visited the page that displayed the ad, and they may, through the use of mechanisms such as cookies, determine it is you. Advertising partners can associate personal data collected by the advertiser directly from you with hashed IDs or device identifiers received from us. In such instances, we seek to contractually require such advertising partners to obtain your explicit, opt-in consent before doing so.
We promote our Services to you and others.
In addition to advertising our Services, we use Members’ data and content for invitations and communications promoting membership and network growth, engagement and our Services, such as by showing your connections that you have used a feature on our Services.
2.6 Developing Services and Research
We develop our Services and conduct research.
Service Development : We use data, including public feedback, to conduct research and development for our Services in order to provide you and others with a better, more intuitive and personalized experience, drive membership growth and engagement on our Services, and help connect professionals to each other and to economic opportunity.
Other Research : We seek to create economic opportunity for Members of the global workforce and to help them be more productive and successful. We use the personal data available to us to research social, economic and workplace trends, such as jobs availability and skills needed for these jobs and policies that help bridge the gap in various industries and geographic areas. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy. We publish or allow others to publish economic insights, presented as aggregated data rather than personal data.
Surveys : Polls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys, and you have choices about the information you provide. You may opt-out of survey invitations.
2.7 Customer Support
We use data to help you and fix problems.
We use data (which can include your communications) to investigate, respond to and resolve complaints and for Service issues (e.g., bugs).
2.8 Insights That Do Not Identify You
We use data to generate insights that do not identify you.
We use your data to produce and share insights that do not identify you. For example, we may use your data to generate statistics about our members, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or create demographic workforce insights.
2.9 Security and Investigations : We use data for security, fraud prevention and investigations.
We use your data (including your communications) for security purposes or to prevent or investigate possible fraud or other violations of our User Agreement and/or attempts to harm our Members, Visitors or others.
- How We Share Information
3.1 Our Services : Any data that you include on your profile and any content you post or social action (e.g., likes, follows, comments, shares) you take on our Services will be seen by others, consistent with your settings.
Posts, Likes, Follows, Comments, Messages
Our Services allow viewing and sharing information including through posts, likes, follows and comments.
When you share a job post or recommend your connections or write reviews publicly it can be viewed by everyone and re-shared anywhere (subject to your settings). Members, Visitors and others will be able to find and see your publicly-shared content, including your name (and photo if you have provided one).
Any information you share through Recruiters, companies’ or other organizations’ pages on our Services will be viewable by it and others who visit those pages.
When you follow a person or organization, you are visible to others and that “page owner” as a follower.
We let senders know when you act on their message, subject to your settings where applicable. Subject to your settings, we let a Member know when you like or re-share or comment on another’s content (including jobs & profiles), others will be able to view these “social actions” and associate it with you (e.g., your name, profile and photo if you provided it).
Your employer can see how you use Services they provided for your work (e.g. as a recruiter or aspirant) and related information. We will not show them your job searches or personal messages.
3.2 Others’ Services
You may link your account with others’ services so that they can look up your other social media profiles, post your shares on such platforms, or enable you to start conversations with your connections on such platforms. Excerpts from your profile will also appear on the services of others.
Subject to your settings, other services may look up your profile. When you opt to link your account with other services, personal data will become available to them. The sharing and use of that personal data will be described in, or linked to, a consent screen when you opt to link the accounts. For example, you may link your Twitter or LinkedIn account to share content from our Services into these other services, or your email provider may give you the option to upload your Knackease contacts into its own service. Third-party services have their own privacy policies, and you may be giving them permission to use your data in ways we would not. You may revoke the link with such accounts.
Subject to your settings, excerpts from your profile will appear on the services of others (e.g., search engine results, mail that show a user limited profile data of the person they are meeting or messaging, social media aggregators, talent and lead managers). “Old” profile information remains on these services until they update their data cache with changes you made to your profile.
3.3 Related Services : We share your data across our different Services and Knackease affiliated entities.
3.4 Service Providers : We may use others to help us with our Services.
We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
3.5 Legal Disclosures
We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Knackease, our Members, personnel or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand. To learn more see our Data Request Guidelines and Transparency Report.
- Your Choices & Obligations
4.1 Data Retention : We keep most of your data for as long as your account is open.
We generally retain your personal data as long as you keep your account open or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Even if you only use our Services when looking for a new job every few years, we will retain your information and keep your profile open, unless you close or delete your account. In some cases we choose to retain certain information (e.g., insights about Services use) in a depersonalized or aggregated form.
4.2 Rights to Access and Control Your Personal Data : You can access or delete your personal data. You have many choices about how your data is collected, used and shared.
We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer you settings to control and manage the personal data we have about you.
For personal data that we have about you, you can : Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
Visitors can learn more about how to make these requests here. You may also contact us using the contact information below, and we will consider your request in accordance with applicable laws.
Residents in the Designated Countries and other regions may have additional rights under their laws.
4.3 Account Closure : We keep some of your data even after you close your account.
If you choose to close your Knackease account, your personal data will generally stop being visible to others on our Services within 24 hours. We generally delete closed account information within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse (e.g., if we have restricted your account for breach of our Professional Community Policies), enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared with others (e.g., through InMail, updates or group posts) will remain visible after you close your account or delete the information from your own profile or mailbox, and we do not control data that other Members have copied out of our Services. Groups content and ratings or review content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
- Other Important Information
5.1. Security : We monitor for and try to prevent security breaches. Please use the security features available through our Services.
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
5.2. Cross-Border Data Transfers : We store and use your data outside your country.
We process data both inside and outside of the India and United states of America and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country.
5.3 Lawful Bases for Processing : We have lawful bases to collect, use and share data about you. You have choices about our use of your data.
At any time, you can withdraw consent you have provided by going to settings.
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Knackease Services you have requested) and “legitimate interests.” Learn more.
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. Learn More. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer here.
5.4. Direct Marketing and Do Not Track Signals : Our statements regarding direct marketing and “do not track” signals.
We currently do not share personal data with third parties for their direct marketing purposes without your permission. Learn more about this and about our response to “do not track” signals.
5.5. Contact Information : You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, please first contact Knackease online. You can also reach us by physical mail. If contacting us does not resolve your complaint, you have more options. Residents in the Designated Countries and other regions may also have the right to contact our Data Protection Officer here. If this does not resolve your complaint, Residents in the Designated Countries and other regions may have more options under their laws.